EMASESA helps Mairena del Alcor after Saturday's rains and those affected can now file claims
Topics EMASESA Mairena del Alcor
Residents of Mairena del Alcor who have suffered damage from the rain episode on Saturday, October 17 can submit their claim at the Citizen Service Office. EMASESA keeps its teams at the municipality's disposal to deal with incidents.
The heavy rain on Saturday, October 17 in Mairena del Alcor caused several sections of the sewer network to reach capacity and water to enter the ground floors of some homes. On calle Juan María Coca, where works are being carried out, the water also swept away mud from the work area.
How to claim for damages
Those who have suffered damage from this episode can submit their claim at the City Council's Citizen Service Office (OAC). The council recommends attaching photographs of the damage and any other documentation that can prove the effects to the claim. Claims will be studied individually to determine the actions required in each case.
Reinforcement from Saturday night
According to EMASESA, once the first incidents became known it deployed a team to the area to respond to the calls received during the night. A crew from the calle Juan María Coca works worked on protecting and repairing the affected areas, and the actions continued during Sunday morning with signposting, repair and restoration work in the works areas.
Meeting with the City Council
The company states that it maintains permanent communication with the Mairena del Alcor City Council. On Monday, October 19, a meeting was held with municipal officials and the company responsible for the works to assess the main effects and coordinate the necessary actions. EMASESA assures that it will continue to provide the necessary resources and maintain coordination to help restore normality in the affected areas.